In general CRM and ERP systems have large footprints and require expert level knowledge of the software solutions to implement them. Dynamics 365 CRM, also known as Dynamics 365 Customer Engagement (CE), requires a thorough understanding of functionality as well as technical details before implementation. It is critical to begin on the right track when it comes to designing these systems. Glacier Systems' consultants can help you navigate through each decision-making step to successfully foster its implementation.